Printing Problems in Appraise-It
1.
Ensure
that your printer has enough RAM to
support the program.
a) Generally, 300dpi printers
require 2MB;
b) 600dpi printers require at
least 4MB.
c) For a HP1600C, 6MB minimum
is required.
2.
In
printer setup, make certain the page size is set to legal.
3.
Check
to see if your printer spool
settings are set to RAW. (Procedure in Windows 95/98)
a) Click STA
b) Highlight your printer, then go to FILE on the main menu.
c) Choose PROPE
d) Click the SPOOL SETTINGS
button.
e) Click the drop-down arrow on
the right of the SPOOL DATA FORMAT: field.
f)
Select the RAW option and click on OK.
Try and print. If there is still
a problem, continue to step #3.
4.
In
Appraise-It
a) Open your report and go to
File-Utilities-Printer Fonts.
b) Select either Default or
Alternate (whichever is the opposite of the one that is now selected).
c) Try to print.
5.
If
you are printing photos or sketches, post them to Appraise-It and print from
Appraise-It.
6.
If
there is still a problem, please let me know
a) What printer you are using
and what problems you are having?
b) If you get an error message,
we need at least three details.
i)
What exactly were you doing when you got the error.
ii) How long have you had the
error? For example, did the error start
after installing new software or moving to a new machine.
iii) Rather than click IGNORE when you get an error message, click DETAILS. If you do not see this option, click CLOSE. You should have an opportunity to click DETAILS on the second error message. We need the details (e.g., what happen and in what module).